World Class Service

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Across
  1. 3. What is a six-letter word meaning "a wise and faithful teacher, guide, and friend"? (6)
  2. 6. to be morally good or correct. (7)
  3. 8. A positive member (10)determines how how members feel about your association
  4. 10. The ability to understand and share the feelings of another? (7)
  5. 12. design or produce (something) to meet someone's individual requirements.(10)
  6. 15. providing the power to dictate the operations and functions. (9)
  7. 17. to be much bigger or better than expected.(6)
  8. 18. the degree of excellence of something.(7)
  9. 19. At CGHC we – for our mbrs when they need support (8)
Down
  1. 1. fulfillment of one's wishes, expectations, or needs, or the pleasure derived from this. (12)
  2. 2. Receiving positive feedback gives you Job (12)
  3. 4. to make (someone) stronger and more confident,
  4. 5. feeling or showing deference and respect is to be. (10)
  5. 7. Projects can be completed in less time when people work together (8)
  6. 9. establish a meaningful contact or connection with fellow team mates (6)
  7. 11. . We get this Every week to give shout outs and company news (4)
  8. 13. we want to hear your on every call (5)
  9. 14. At CGHC we strive to give service(10)
  10. 16. Know and do what is right.(9)