World of Tourism

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Across
  1. 3. Building where people stay temporarily
  2. 4. Doucument to allows you to travel to another country
  3. 7. Short journey or trip for pleasure
  4. 9. Managing customer problems in tourism and hospitality services
  5. 10. Business concept strategies product of tourism
  6. 11. Place of interest
  7. 12. Extra service or product that supports the main offering
  8. 15. Cultural traditions and monuments passed down through generations
  9. 16. Place someone chooses to travel
  10. 19. An item bought as a memory of a trip
  11. 20. Helps carry guests luggage to their rooms
Down
  1. 1. Animals living in nature
  2. 2. Responsible for cleaning and maintaining guest rooms
  3. 3. Service for tourists
  4. 5. Detailed plan for travel
  5. 6. Sea Journey
  6. 8. Things to do when they look around famous spots in a city
  7. 13. Hotel service
  8. 14. Guest arrives without a prior reservation
  9. 17. Short stay at a place between parts of a journey
  10. 18. Business tourism