World Quality Day 2020

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Across
  1. 3. We are a dedicated team ___________ about innovating and transforming drug development to help our customers develop new medicines for patients in need.
  2. 6. What does O in CDMO mean?
  3. 8. What does C in CDMO mean?
  4. 9. ______________ Collaborate with customers to improve product/service quality and resolve problems
  5. 10. __________ that it is the customer, not the company that defines what quality means
Down
  1. 1. ________ product and service quality through their customers eyes
  2. 2. What does D in CDMO mean?
  3. 4. What does M in CDMO mean?
  4. 5. World Quality Day 2020 is a great opportunity to shine the spotlight on individuals, teams and organizations that are deeply invested in creating and improving _________ value.
  5. 7. ___________ their quality performance with customers