World Quality Week 2022

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Across
  1. 3. This chart helps us see what issues are having the biggest impact on our daily performance, or "tall bars"
  2. 4. This 4-letter acronym describes cost the plant must pay when a batch has poor quality (scrap, rework, blend)
  3. 5. ____ Parts Per Million is a key quality metric, which measures products which did not meet customer needs and expectations.
  4. 7. This is the largest customer served from Saegertown
  5. 9. This quality certification allows us to sell to automotive customers: ____ 16949:2016
  6. 10. This purge keeps moisture contamination, which can be a big problem for our customers, from the headspace of a container
  7. 11. Sample labels MUST be filled out with this brand name marker
  8. 13. This 4-letter acronym describes how the first lot of raw material received at the plant must be used first in a batch
  9. 16. When making a paperwork correction, you must have a single-line cross out, write ____ and date
  10. 18. Customer Likelihood to ______ (LTR) is a great way to measure our customer satisfaction!
Down
  1. 1. This program provides us with the quality tools needed to achieve NO quality complaints or issues for our customers.
  2. 2. This _____ Disposition sheet allows us to properly move and use material which is not in unrestricted.
  3. 4. This is done on a regular basis with any equipment that is critical to quality (i.e. scales, temperature transmitters, etc.)
  4. 6. Foreign Object ______, or FOD, is objects or materials which could accidentally enter a batch, causing contamination
  5. 8. What Chemlok product can bond rubber to rubber and rubber to metal at room temperature? (2 wds.)
  6. 9. Continuous ________ is not just a lean tool, but applies to Safety and Quality as well!
  7. 12. What 3 numbers and a letter must be present on any sample label? Hint- you can use your pick list to help find it.
  8. 14. The International ______ Organization (ISO) provides us with a certification that demonstrates are products and quality systems are complaint.
  9. 15. What do you submit when you find a quality error or correction? (2 wds.)
  10. 17. The seven virtues are Trust, Compassion, Courage, Justice, Wisdom, Temperance, and ____