Writing Professional E-mails In English

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Across
  1. 2. - used at the end of a sentence or a short phrase which expresses very strong feeling
  2. 4. body - contains the message of the email.
  3. 5. - Brief line of text that appears in a recipient's inbox and summarizes the email's content or purpose
  4. 6. - The importance of the first letter on proper names such as names or country's
  5. 7. - The person who receives an email message, either directly or through a forward
  6. 9. - polite and respectful way of recognizing someone
  7. 10. - block of text or other content that appears at the end of an email, typically containing the sender's contact information
  8. 12. - additional information such as a document, a picture or any type of file
Down
  1. 1. - the type of language that should be used in a professional email
  2. 3. - a punctuation mark that can be used to separate parts of a sentence which need clearer separation than would be shown by a comma
  3. 8. - a shortened form of two or more words that is created by removing letters and usually adding an apostrophe
  4. 11. - To tell someone that something is wrong or not satisfactory, and that you are annoyed about it