YNE Customer Service Week

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Across
  1. 3. Highway hazard (3)
  2. 4. The clients in our eyes (9)
  3. 6. national incident liason officer (4)
  4. 11. Noah's concern(5)
  5. 12. Capacity to recovery quickly from difficulties (10)
  6. 16. Notable; Warning sign (6)
  7. 17. start and end of the shift maybe? (8)
  8. 18. Us brits love a good queue (5)
  9. 19. Our first imperative (6)
  10. 20. The heart of the operation (11)
  11. 25. Tyres or wood maybe? (6)
  12. 27. White Christmas requirement (4)
  13. 28. kind of effort (4)
  14. 29. chirp like birds (7)
  15. 30. Mechanically Damaged! (9)
Down
  1. 1. strategy for spending? (3)
  2. 2. you might think this a brids home (7)
  3. 5. winter fleet slang (8)
  4. 7. They had a bit of a run in! (9)
  5. 8. type of road (8)
  6. 9. it's at a stand still out there (10)
  7. 10. Snapper's Kit (6)
  8. 13. Such a smooth talker about a new system (5)
  9. 14. Hold-Ups we dont want (6)
  10. 15. the police database (3)
  11. 21. talking roads (7)
  12. 22. a hindering blockage (11)
  13. 23. in work (11)
  14. 24. safety reporting tool (7)
  15. 26. radio identification (4)