zamoricrossword

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Across
  1. 5. satisfaction A measure of how well a business has met its customers'
  2. 6. Able to accomplish a task using a minimum amount of time and effort
  3. 8. A customer's expression of dissatisfaction
  4. 9. Something required or essential that is lacking
  5. 10. The people who buy goods and services
Down
  1. 1. Any paid form of nonpersonal presentation of ideas, goods, or
  2. 2. Courteous; respectful
  3. 3. Advantage
  4. 4. should be a business's top priority
  5. 5. service mindset The belief that providing customers with excellent
  6. 7. Correct; error-free