Across
- 3. to keep from losing a deal.
- 5. Create a customer for LIFE!
- 6. To isolate the real objections.
- 7. what area of town are you from ?
- 8. see, hear, smell, touch, imagine.
- 9. customer can see, touch and drive the vehicle "now"
- 10. to get the deal started.
- 11. OTDB report
Down
- 1. get them inside
- 2. written & signed
- 4. walk to wood
- 6. focus on the cars condition not the value!