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Across
  1. 5. I’m not afraid to ask for a ___ if something is broken or doesn’t work properly. I think customers should stand up for their rights.
  2. 7. I always keep the ___, even for small purchases. You never know when you might need to return something.
  3. 8. I don’t mind paying a membership ___ if I really use the service. But I hate paying fees for things I barely use.
  4. 9. I usually wait for a ___ before buying expensive clothes. I don’t see the point of paying full price if I can save money.
Down
  1. 1. I don’t like when restaurants ___ extra for simple things like tap water. I think basic service should already be included in the price.
  2. 2. I love going to local markets and looking for a ___. Once, I bought a vintage jacket for almost nothing, and it’s still one of my favorite pieces.
  3. 3. I try to make a small ___ every year to a cause I care about. Even a little money can make a difference.
  4. 4. I believe companies should focus on quality, not just ___. When profit is the only goal, customers usually suffer.
  5. 6. I think public transport ___ should be cheaper. If prices were lower, more people would leave their cars at home.