Ways to Promote ERP & CRM User Adoption

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Across
  1. 3. On the job training by who?
  2. 4. The Champion on a project?
  3. 6. To minimize or?
  4. 9. A person who is enthusiastic in learning?
  5. 12. Use examples that employees understand.
  6. 13. Opposite of rush
  7. 15. What to do before you Go Live?
  8. 18. Documentation needed to answer why?
  9. 20. To revise something you _____.
Down
  1. 1. Who can you leverage to embrace change?
  2. 2. What do you do inform your team?
  3. 5. To simplify processes.
  4. 7. How to understand the big picture?
  5. 8. Other types of training?
  6. 10. Who to call for help?
  7. 11. Needed when unexpected challenges occur?
  8. 14. To build a team you need to ____ prospects.
  9. 16. What to follow when you start a Customer Journey?
  10. 17. How the new system will ___ the company.
  11. 19. To keep a project aligned you set what?