Across
- 3. This is the software system we use to manage support requests.
- 6. This term indicates the execution of a transaction in real estate.
- 8. The institution where real estate transactions are concluded between the buyer and the seller.
- 10. This is helpful for tracking what happened on a closing and who did it.
- 11. A program we use to pull document packages on to the closing, this program is only compatible with the older version of Ellie Mae known as Encompass
- 13. This product is used to facilitate closings. It is integrated with technology that splits documents into esignable and wet signable; and an interface for collaboration on closings.
- 15. A program that we use to auto-create closing from emails sent to us from doc prep services, most commonly Consumer Connect or Encompass.
- 16. This is our backend database of all companies, users, notaries, and orders on our platform.
- 17. An electronic version of the promissory note.
- 20. This term indicates a request for a mobile notary service.
Down
- 1. The second stage of document processing in the DPQ where we QC Ann's work and fill in any annotations Ann may have missed.
- 2. The person acquiring the loan. Another word for consumer
- 4. The first step of document processing that takes place in the DPQ. During this step a PA team member looks over Doug's work and manually fills in gaps in Doug's knowledge.
- 5. A machine built in-house that scans e-signable documents and drops the appropriate annotations.
- 7. Sometimes referred to as a closing agent, closer, escrow officer or escrow agent. They are responsible for the actual paperwork to complete the transaction between the buyer and the seller.
- 9. A certified witness. They receive training from the state and are certified to witness the signing of official documents.
- 12. The Product used to request, search, and secure a mobile notary for a signing appointment.
- 14. the financial institution providing the loan
- 18. This is our email server - a third party company that manages the distribution of emails generated by our platform.
- 19. A machine built in-house that scans every page of a closing package for headers, barcodes and keywords to assign a classification.