Customer services

5. willingness to help customers and provide prompt service
6. the factor that always needs to be most assured when providing services
7. One of the service an organization should have for customer service
10. demonstrated through product insight and situational control
11. Thing people always want to
13. ability to perform the promised service dependably and accurately
14. knowledge and courtesy of employees and their ability to convey trust and confidence

1. The name of the airline which is mentioned in the presentation
2. Who is your father's sister's sister-in-law
3. appearance of physical facilities, equipment, personnel, and communication materials
4. Thing represents an organization, a person, etc.
8. The personality you should have to deal with customer
9. customers post anything (as long as it follows some basic ethic rules), positive as well as negative, and simply answer the feedback as they come
12. the caring, individualized attention the firm provides its customers
15. thing to measure customer service