Across
- 2. occupation in which one is skilled in
- 5. computerized service by which 911 calls are routed
- 7. rate billed by a service supplier
- 9. method by which a psap relays information
- 11. method by which a psap decides on proper action to be taken
- 13. occurrence or imminent threat of damage, injury or loss of life
- 14. process by which information is exchanged
- 15. feature corresponding to automatic number identification
Down
- 1. method by which a psap transfers a call
- 3. feature used to identify the phone number of a caller
- 4. a person that is provided local exchange access lines
- 6. the information stored in a management system
- 8. dispatcher or emergency communications specialist
- 10. operated continuously, responsibility to receive 911 calls
- 12. study of moral duty