Across
- 3. nonverbal
- 5. transmit
- 6. develop
- 7. oral
- 11. feedback
- 15. information
- 17. upward
- 18. semantic
- 19. physical
- 20. accept
Down
- 1. verbal
- 2. control
- 4. encode
- 8. receive
- 9. emotive
- 10. downward
- 12. decode
- 13. communication
- 14. written
- 16. motivation