Standard Note

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Across
  1. 5. You will find a customer's payment history in the _____ tab
  2. 7. When verifying a customer you will ask for their SSN and their ______
  3. 8. The abbreviation for 'as per previous note' is _______
  4. 9. If the employer phone number is ringing to NIS, you should always ____ for a better number
  5. 11. When you call a work number and it goes to voicemail, you will leave a ____ voicemail
  6. 13. We are permitted to call customers once every ____ minutes
  7. 14. When you call a customers cell phone and it goes to voicemail, you should always leave a _____ voicemail
Down
  1. 1. A funds request is also called a _____ on the floor
  2. 2. You will click this button when there are no calls in queue and you need an account to work
  3. 3. The abbreviation 'CB' stands for ______
  4. 4. A complete list of a customer's bank accounts can be found in the ____ tab
  5. 6. The abbreviation 'CX' stands for
  6. 10. You will find a customer's deposit history in the _____ tab
  7. 12. The abbreviation for 'woman who answered phone' is ________