Across
- 3. creating a sense of ______ is the first step to increase the chances of a successful organizational culture change.
- 6. __________ are shared principles, standards, and goals
- 9. onboarding is not a ________ practice for new employees.
- 11. _______ oriented cultures hold employees and managers accountable for successs and rewards are tied to performance indicators
- 12. attraction to __________ to attrition to onboarding
- 13. some elements of _________ systems invlove rewarding behaviors versus results
- 14. _________ statements are tangible declarations of purpose, describing who the company is and what it does
- 16. _________ refers to the natural process in which the candidates who do not fit in will leave the company.
- 20. countercultures that oppose the values of the broader organizational culture are often shaped by a ____________ leader.
- 22. _______ cultures are predictable, rule-oriented, and bureaucratic
- 23. A type of method used in observational or qualitative studies. This method can include interviews with employees and in some cases researchers may even "embed" themselves in the organization.
- 24. as role models, ________ send signals about the norms and values that are expected of organizational members.
- 25. Organizational _________ is a system of shared assumptions, values, and beliefs that indicate appropriate behavior within an organization
- 27. this is the third step to increase the chances of a successful organizational culture change.
- 28. __________ reflect beliefs about human nature and reality
- 29. and compiles data about customers to predict future purchases
Down
- 1. ________ culture emphasizes high-quality service and employees are empowered to resolve customer problems in ways they see fit
- 2. _______ are useful during culture change efforts to help enlist employee support
- 4. ________ are repetitive activites within an organization that have symbolic meaning.
- 5. _____ is a trusted person who provides an employee with advice and support regarding career-related matters.
- 7. Within _____ cultures, organizations can reduce accidents
- 8. _____ shared with new employees communicate the company's history, its values and priorities, and serve the purpose of creating a bond between new employees and the organization
- 9. Like people, organizations have their own "____________"
- 10. A _________ culture may also be a liability during a merger due to a clash of cultures, as well as a clash of structures and operating systems.
- 15. _________ arises from personal characteristics of employees and managers as well as different conditions under which work is performed.
- 16. ____________ are visible, tangible aspects of organizational culture
- 17. ______ oriented cultures have the highest employee satisfaction and retention rates
- 18. Industry characteristics and __________ act as a force to create similarities among organizational cultures
- 19. well-crafted ___________ programs can teach employees the new norms and behavioral styles
- 21. ________ cultures value outperforming competitors through competitive actions
- 26. Stitch Fix is an example of a ______ oriented firm, which built its business around