Across
- 2. the extent to which the business can meet its financial commitments in the longer term (more than 12 months).
- 4. is making judgements and decisions using the data gathered from analysis.
- 6. refers to the mutual dependence that the-key business functions have on one another
- 12. refers to the range of suppliers a business has and the nature of its relationship with those suppliers.
- 14. signifies that the brand name or symbol is registered and the business has exclusive right of use.
- 15. refers to the amount of raw materials, work-in-progress and finished goods that a business has on hand at any particular point in time.
- 17. is defined as the usefulness and value that a product has from the consumer’s point of view
- 18. refer to situations in which workers withdraw their labour.
- 21. provide information in quantitative terms (facts and figures) about requirements to achieve a particular purpose.
Down
- 1. is the process of locating and attracting the right quantity and quality of staff to apply for employment vacancies or anticipated vacancies at the right cost
- 3. aims to develop skills, knowledge and attitudes that lead to superior work performance
- 5. are performance measures that are used to evaluate organisational or individual effectiveness.
- 7. is the inclusion of advertising in entertainment.
- 8. is the process of systematically collecting, recording and analysing information concerning a specific marketing problem.
- 9. or contracting out business functions-involves the use of third-party specialist businesses
- 10. is the process of attracting and recruiting the right staff for roles in a business.
- 11. refers to long-term, broad aims affecting all key business areas
- 13. is exaggerated praise or flattery, especially when used for promotional purposes, that no reasonable person would take as factual.
- 16. are simple financial instruments that may be used to lessen the exporting risks associated with currency fluctuations.
- 19. are simply costs.
- 20. selling under the guise of a survey, is a sales technique disguised as market research.