Quality Crossword

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Across
  1. 1. _______ indicates possibility in QMS terminology
  2. 2. Proactive Quality
  3. 4. Tailor-made structure to shape concrete (Bridges & Tunnels)
  4. 5. Degree of Excellence
  5. 8. Addressing _______ helps to enhance the desirable effect and achieve improvement
  6. 9. Mixture of ingredients in right proportions to obtain certain strength and durability
  7. 11. Approval of external providers
Down
  1. 1. Comply to specification
  2. 3. Reactive Quality
  3. 6. Statement briefing organization's purpose, context, commitment to continual improvement and strategic direction
  4. 7. An act of verifying if organisation conforms to its own requirements for ISO 9001
  5. 10. Addressing _______ helps to mitigate the undesired effect
  6. 12. _______ indicates requirement in QMS terminology