2021 Human Performance Refresher Crossword

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Across
  1. 5. HEINRICH'S SAFETY _____ DEMONSTRATES THE THINGS THAT CAUSE THE LITTLE THINGS ARE ALSO THE THINGS THAT CAUSE THE BIG THINGS
  2. 7. LETTING PRESSURE TURN INTO _____ IS AN EXAMPLE OF A COMMON FRUSTRATING ERROR TRAP
  3. 10. THIS MODEL TELLS US EVERYTING HAS THE POTENTIAL FOR ERROR TO VARYING DEGREES
  4. 11. ERROR TRAPS CAUSE US TO MAKE THESE
  5. 14. THIS MODEL IS A PRE-TASK TOOL THAT CAUSES YOU TO EVALUATE THE WORK ENVIRONMENT, INDIVIDUAL, TASK, AND HUMAN NATURE BEFORE PROCEEDING
  6. 15. THREE-WAY COMMUNICATION IS AN EXAMPLE OF THIS TYPE OF HP TOOL
  7. 16. THE WAY PEOPLE, PROGRAMS AND PROCESSES THE WORK ENVIRONMENT, ORGANIZATION, AND EQUIPMENT ALL WORK TOGETHER IN A SYSTEM
  8. 18. AN INTENTIONAL ACTION OR INACTION
  9. 19. WORK INSTRUCTIONS CAN CONTAIN ERROR TRAPS IN THE FORM OF VAGUE OR _____ WORK GUIDANCE
  10. 20. FOLLOWING A WORK INSTRUCTION IS AN EXAMPLE OF THIS TYPE OF PERFORMANCE MODE
  11. 21. _____-_____ KNOWLEDGE IS A BETTER WAY TO PHRASE THE KNOWLEDGE BASED PERFORMANCE MODE
  12. 22. AM I READY? CHECKLISTS ARE GEARED TOWARDS INDIVIDUAL PREPARATION; A _____-_____ _____ IS GEARED TOWARD GROUP PREPARATION
Down
  1. 1. _____ MODES TELL US THE LIKELIHOOD OF AN ERROR AND HELP IDENTIFY THE CORRECT TOOLS TO USE
  2. 2. OUTSIDE OF PROCEDURES, PARAMETERS, PROCESSES, OR THE SITUATION
  3. 3. FEELING PULLED IN TOO MANY DIRECTIONS IS A TRIGGER FOR THIS COMMON, COMPOUNDING ERROR TRAP
  4. 4. PHYSICAL, WRITTEN, VERBAL, AND _____ _____ ARE ALL EXAMPLES OF DIFFERENT FORMS OF TRIGGERS
  5. 6. TRIGGERS ARE THINGS WE CAN SEE, HEAR, AND _____
  6. 8. _____ BY _____ IS THE HP TOOL ASSOCIATED WITH OPERATING IN RULE BASED MODE
  7. 9. THESE HELP US KNOW SOMETHING IS NOT RIGHT
  8. 10. THIS PERFORMANCE MODE HAS AN ERROR RATE OF 1:1000
  9. 12. _____ AND SEEK HELP IS THE HP TOOL ASSOCIATED WITH OPEATING IN KNOWLEDGE BASED MODE
  10. 13. THIS HP TOOL ASSOCIATED WITH OPERATING IN SKILL BASED MODE STANDS FOR STOP, THINK, ACT, REVIEW
  11. 17. _____ IMPLEMENTED THE 16/64 RULE TO MITIGATE THE WORK CYCLE/END OF SHIFT ERROR TRAP
  12. 21. DESCRIBES AN ERROR WITH DORMANT CONSEQUENCES