2021 Human Performance Refresher Crossword

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Across
  1. 2. TRIGGERS ARE THINGS WE CAN SEE, HEAR, AND _____
  2. 6. FOLLOWING A WORK INSTRUCTION IS AN EXAMPLE OF THIS TYPE OF PERFORMANCE MODE
  3. 8. THIS PERFORMANCE MODE HAS AN ERROR RATE OF 1:1000
  4. 9. THIS MODEL TELLS US EVERYTING HAS THE POTENTIAL FOR ERROR TO VARYING DEGREES
  5. 11. HEINRICH'S SAFETY _____ DEMONSTRATES THE THINGS THAT CAUSE THE LITTLE THINGS ARE ALSO THE THINGS THAT CAUSE THE BIG THINGS
  6. 13. THE WAY PEOPLE, PROGRAMS AND PROCESSES THE WORK ENVIRONMENT, ORGANIZATION, AND EQUIPMENT ALL WORK TOGETHER IN A SYSTEM
  7. 15. _____ IMPLEMENTED THE 16/64 RULE TO MITIGATE THE WORK CYCLE/END OF SHIFT ERROR TRAP
  8. 17. DESCRIBES AN ERROR WITH DORMANT CONSEQUENCES
  9. 18. THIS HP TOOL ASSOCIATED WITH OPERATING IN SKILL BASED MODE STANDS FOR STOP, THINK, ACT, REVIEW
  10. 19. ERROR TRAPS CAUSE US TO MAKE THESE
  11. 23. WORK INSTRUCTIONS CAN CONTAIN ERROR TRAPS IN THE FORM OF VAGUE OR _____ WORK GUIDANCE
  12. 24. _____ BY _____ IS THE HP TOOL ASSOCIATED WITH OPERATING IN RULE BASED MODE
Down
  1. 1. THREE-WAY COMMUNICATION IS AN EXAMPLE OF THIS TYPE OF HP TOOL
  2. 3. FEELING PULLED IN TOO MANY DIRECTIONS IS A TRIGGER FOR THIS COMMON, COMPOUNDING ERROR TRAP
  3. 4. LETTING PRESSURE TURN INTO _____ IS AN EXAMPLE OF A COMMON FRUSTRATING ERROR TRAP
  4. 5. AM I READY? CHECKLISTS ARE GEARED TOWARDS INDIVIDUAL PREPARATION; A _____-_____ _____ IS GEARED TOWARD GROUP PREPARATION
  5. 7. _____-_____ KNOWLEDGE IS A BETTER WAY TO PHRASE THE KNOWLEDGE BASED PERFORMANCE MODE
  6. 10. AN INTENTIONAL ACTION OR INACTION
  7. 12. THESE HELP US KNOW SOMETHING IS NOT RIGHT
  8. 14. _____ MODES TELL US THE LIKELIHOOD OF AN ERROR AND HELP IDENTIFY THE CORRECT TOOLS TO USE
  9. 16. PHYSICAL, WRITTEN, VERBAL, AND _____ _____ ARE ALL EXAMPLES OF DIFFERENT FORMS OF TRIGGERS
  10. 20. OUTSIDE OF PROCEDURES, PARAMETERS, PROCESSES, OR THE SITUATION
  11. 21. _____ AND SEEK HELP IS THE HP TOOL ASSOCIATED WITH OPEATING IN KNOWLEDGE BASED MODE
  12. 22. THIS MODEL IS A PRE-TASK TOOL THAT CAUSES YOU TO EVALUATE THE WORK ENVIRONMENT, INDIVIDUAL, TASK, AND HUMAN NATURE BEFORE PROCEEDING