Across
- 2. After all filter options have been chosen, click this option to see the results
- 3. Filter name to create a custom date range
- 4. Filter name whose options include Auto, Home and Package
- 5. Filter name whose options include Past Performance and Agent Type
- 7. Filter name whose options are Topic, Sentiment and Comment Field
- 9. Filter name to use when choosing employee(s)
Down
- 1. Filter name whose options include Speech, Customer Service and Purchase
- 2. Use this is you want to remove all your filter options and start again
- 6. Filter name whose options include Workgroup Name and Agent State
- 8. Click on this option if you want to use the same filter again in the future
