Technical problems

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Across
  1. 3. a new start or beginning
  2. 6. a general problem with a computer monitor that results in no display, or no indication of power
  3. 7. occurs when a computer program such as a software application or an operating system stops functioning properly and exits
  4. 8. a systematic approach to problem solving that is often used to find and correct issues with complex machines, electronics, computers and software systems
  5. 9. not working properly or at all
Down
  1. 1. a person's understanding of the function and operation of currently available technology
  2. 2. a message displayed on a monitor screen or printout indicating that an incorrect instruction has been given or that there is an error resulting from faulty software or hardware
  3. 4. a duplicate part to replace a lost or damaged part of a machine
  4. 5. a problem with the way phones are connected that makes it difficult to hear the other person on the line
  5. 10. highly skilled professional who solves technology problems