Customer Service Crossword

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Across
  1. 4. A long-term job, usually a permanent profession
  2. 5. A group of people working together toward a common goal
  3. 7. Another name for a business
  4. 8. Location where employees work, usually with phones, computers and other small, modern appliances
  5. 10. Short term for "electronic mail"
Down
  1. 1. General name that describes every item R+L Carriers ships
  2. 2. One way in which employees may be taught new skills
  3. 3. What we provide when we help a client
  4. 6. Person who gives R+L Carriers business
  5. 9. What an employee does to contact another person with a phone