5/3 Crossword

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Across
  1. 2. Online service that pays external accts/services(2wrds)
  2. 6. Provides extra defense against fraudsters (3 wrds)
  3. 7. Automated cash dispensary
  4. 8. Soft phone system we use.
  5. 9. Connecting SSN access
  6. 10. Transaction type, before posting
  7. 14. Processing Times (abbrv.)
  8. 15. Transaction that did NOT go thru
  9. 17. Spending more money than what you have available
  10. 20. Prder for a customer when their card is reported as damaged
  11. 21. Trips Adjustment
  12. 23. FTBCUS3C (2wrds)
  13. 27. What to add for joint signer card maintenance(2 wrds)
  14. 29. Caller not related to the account
  15. 30. An unauthorized party has the cx's card information
  16. 31. Safety net customers can use to make it to their next paycheck
  17. 32. Provides extra security to a customer's profile
Down
  1. 1. Card status that appears when a 217 block is present (2wrds)
  2. 3. fee charged for using a non-5/3 ATM(2wrds)
  3. 4. Card type that directly out of a customer’s checking account
  4. 5. DDA meaning.(3 words)
  5. 11. Process for correcting fraudulent transactions
  6. 12. Peer 2 peer money transfer
  7. 13. Amount in checking/savings
  8. 16. Means “Consumer Contact Center.” (abbrv)
  9. 18. Substitute for cash or a check and most often provides an unsecured revolving line of funds
  10. 19. Funds are electronically deposited in financial institutions, and payments are made online (3wrds)
  11. 22. Block type that appears when a customer enters their PIN incorrectly 4 times on a card
  12. 24. Card Fraud Department
  13. 25. Where to find Reoccurring Debit Card Transaction Stop Payments
  14. 26. Page that shows alerts, and KB updates.(2wrds)
  15. 28. Is the mobile phone number or email address a customer uses to sign up for Zelle