Across
- 2. used to help track call reasons
- 3. gives us troubleshooting for possible leaks
- 9. follow this to help a customer avoid disco
- 10. used to help us explain a flat fee program
- 11. this can help you explain billing units converting cubic feet
- 12. (new)where we can find how much a fee is
Down
- 1. shows examples of meters
- 4. how we handle calls for customers no longerwith us
- 5. this is how we ensure we protect ourcustomers authenticating
- 6. gives us the timeline for the bill cycle
- 7. has FAQs and responses that customersmay ask
- 8. used to find numbers of other dept