Across
- 1. First information that you ask to create a ticket ___
- 5. Techwest operation hours from Monday to Thursday
- 6. Techwest offers ____ and Adobe software update and installation.
- 13. Techwest provides a ____ consultation to all active UWG students, staff, and faculty
- 14. Good customer service implies active listening, patience, and good____.
- 16. ___ email is required to reset password
- 19. What does SITS stand for? ____ ____ ____ ____
- 20. When should I create a ticket for a customer walk-up? ____
- 21. Techwest is located on the ___ floor of the Ingram library
Down
- 2. Techwest operation hours on Friday
- 3. Forget all existing networks and try again are steps to rest ___
- 4. Who can help me “unlock” a MAC address? ____ ____ ____
- 7. What is the dress code for student assistants at Techwest? ___ ___
- 8. What are students to do if they need help with wifi in their residence hall? ____ ____
- 9. Cannot check in a device if it is under ____
- 10. What is the name of the website used to reset OneLogin email account? ___ ___
- 11. Website to create tickets
- 12. What group provides direct support to Techwest? ____ _____
- 15. Techwest replace hard drives and ___
- 17. MFA is reset when students do not get a___
- 18. Account is used to print.