Across
- 3. known as a growth-share matrix
- 4. determining the cause and degree of difference between the baseline and actual performance.
- 5. a set of quantifiable measures used to evaluate a solution or business
- 6. used to study the major facets of a potential opportunity
Down
- 1. conducted with individual stakeholders and users to gain insights about root causes in situations
- 2. assess whether or not a solution has achieved the desired business results
