CUSTOMER SERVICE WEEK – OCTOBER 2 – 6 2023 - ANSWER KEY

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Across
  1. 6. SITE WHICH ENABLES ENROLLMENT IN CLASSES, LAUNCHES ONLINE LEARNING AND ALLOWS PRINTING OF CERTIFICATES AND HANDOUTS
  2. 8. TO WORK AT HOME OR OFF-SITE BY USE OF AN ELECTRONIC LINKUP WITH A CENTRAL OFFICE
  3. 12. AN AREA SPECIALLY STAFFED TO PROVIDE A PARTICULAR TYPE OF HELP
  4. 13. SITE WHERE TIME SHEETS ARE CREATED AND SUBMITTED FOR APPROVAL
  5. 16. OFFICIAL LISTING COMPILED BY THE NYS DIVISION OF ADMINISTRATIVE RULES. IT CONTAINS NY STATE RULES AND REGULATIONS
  6. 18. TO OBSERVE OR STUDY BY CLOSE EXAMINATION AND SYSTEMATIC INQUIRY
  7. 19. THE RESOLVING OF A CONTROVERSY BY ARGUMENT OR REASONING
Down
  1. 1. THE CODE INDICATING THE INVESTIGATIVE STAGE AT WHICH A COMPLAINT IS IN THE SYSTEM
  2. 2. ONE WHO PURCHASES A COMMODITYOR SERVICE
  3. 3. AN EXPRESSION OF PROTEST OR DISSATISFACTION
  4. 4. AN ADMINISTRATOR IN CHARGE OF A BUSINESS, GOVERNMENT OR SCHOOL UNIT OR OPERATION
  5. 5. A SITUATION REQUIRING INVESTIGATION OR ACTION
  6. 7. KNOWLEDGE OBTAINED FROM INVESTIGATION, STUDY OR INSTRUCTION
  7. 9. A RECORD WHICH MAKES NOTES OF EVENTS
  8. 10. SOMEONE WHO GATHERS DATA, STUDIES IT AND PRODUCES CONCLUSIONS BASED UPON WHAT THEY FIND
  9. 11. A SERVICE PROVIDER OF ELECTRICITY, GAS, WATER, STEAM, VIDEO OR TELECOMMUNICATION
  10. 14. THE ACT OF FURTHERING THE GROWTH OR DEVELOPMENT OF SOMETHING
  11. 15. TO CALL INTO QUESTION OR CAST DOUBT UPON
  12. 17. A MULTI-FUNCTIONAL DESKTOP VIDEO/AUDIO CONFERENCE CALL APPLICATION