ABC

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Across
  1. 4. Chief Operating Officer
  2. 6. If you want to be approved by Charlie Bailes you should drink ______
  3. 7. If the phone system is down you may need to reset this
  4. 8. Location of the first ABC store
  5. 10. What Team Members should always do, even when it's difficult
  6. 12. The act of encouraging each other to create a positive impact
  7. 14. Number of Knowledgebase creations or Updates a month
  8. 15. Team Members' role that contributes to ABC's success and culture
  9. 17. Brand of the register systems
  10. 19. Allows remote access into devices
  11. 20. number of Hours you have to Resolve a P2 level incident
Down
  1. 1. _____ our Team members and the communities we serve
  2. 2. Second layer of security need to access certain programs
  3. 3. allows you to configure security for Internet-connected devices, routers, switches, firewalls and WiFi networks your company uses through an internet-connected browser.
  4. 5. recognition that if an incident cannot be resolved at the first point of contact
  5. 6. Club The group responsible for spreading culture and fun at ABC
  6. 9. Number of minutes you have to respond to a P2 level incident
  7. 11. VP of TMS
  8. 13. We make everyday celebrations better while enriching the lives of team members and by contributing to organizations that benefit families in the communities we serv
  9. 16. Creator of our POS software
  10. 18. A tool that can be used to monitor, alert, and generate reports on any IT device.