Across
- 1. Who orders parts for THD Floor Models
- 3. If a TT order called in and wanted to add a service to the order before delivery what process has be done?
- 4. What should be performed first if a customers unit is leaking
- 5. Where is the Direct Sales ASM located?
- 8. Where are we not allowed to ship paint too?
- 11. What Macro do we use for replacement after the third attempt?
- 14. What is the cut off time for orders placed before it adds a day to shipping? Time is listed as Eastern.
- 15. What are two order types that we may end up making a sub on
- 16. Can we offer touch-up paint with a DA?
- 18. When can a respond to a damage allowance offer?
Down
- 2. What information is needed to verify if a customer received the correct unit?
- 6. What is the name of the process for buyer's remorse for Wayfair?
- 7. What units are authorized to be left as a loaner?
- 9. Where in one note do you find soft skills?
- 10. If a customer self-installs, are they required to go through FS?
- 12. What is the Time frame for BO to offer a subunit?
- 13. What is the cut off time for rescheduling?
- 17. While tracking orders in Salesforce which number is used as the subject?