TEAM MEETING CROSSWORD

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Across
  1. 3. Internet Banking Project name
  2. 6. Managers first name
  3. 7. General Manager First name
  4. 8. Our newest team member
  5. 9. Sarah's last name
  6. 11. Bonus Saver ________
  7. 14. Average _____ Time
  8. 15. an expression of dissatisfaction
  9. 17. What you need to know to login to IB
  10. 19. What we need to with a customer before discussing account information
  11. 20. What you need to read a customer when they open a new account
  12. 21. eLearning System
  13. 23. Sent out to team each morning with important info
  14. 27. AHT ______ Competition
  15. 30. _____ To Win
  16. 31. Charged when a Direct Debit dishonours
Down
  1. 1. CRO First Name
  2. 2. Customer Self Service Online Channel
  3. 4. CEOS NAME
  4. 5. Risk ______ Incident Report
  5. 10. Discontinued Card Type
  6. 12. Sarah's role in the AHT battle
  7. 13. Paid to shareholders
  8. 15. Create _______ WOW
  9. 16. Mobile _________
  10. 18. Where you send statement requests
  11. 22. COO Full Name
  12. 24. Phone System
  13. 25. Team Member with the longest Tenure
  14. 26. _____ The Better
  15. 28. A transactions account
  16. 29. Core Banking System