Across
- 3. The final stage of the sales process where the customer is convinced to make the purchase.
- 5. The provision of assistance, support, and solutions to customers before, during, and after the purchase of a product or service.
- 6. The organizational system consisting of suppliers, manufacturers, distributors, and customers collaborating to deliver a product or service to the market.
- 7. The process of obtaining information about potential customers to develop contacts and interest in a product or service.
- 9. The process of identifying and acquiring potential customers who may be interested in a product or service.
Down
- 1. Building and maintaining positive relationships with customers to ensure their loyalty and satisfaction.
- 2. The compensation or fee that a salesperson receives based on the quantity or value of completed transactions.
- 4. A marketing model illustrating the stages through which a potential customer passes from initial product awareness to the final purchase.
- 8. The discussion and bargaining process between parties with the aim of reaching an agreement or closing a deal.
