2.02

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Across
  1. 3. geographic location to which a traveler is going
  2. 6. sale of products and services over a website
  3. 8. person or business that pays for professional services or products of a people or business
  4. 10. travel a trip taken by choice rather than by necessity
  5. 12. the moment that an employee interacts with a customer related to a business activity
  6. 13. u.s. resident travels outside of the united states
  7. 15. a middleman such as a travel agent who sells directly to the customer
  8. 18. business philosophy that focuses on understanding and meeting the needs of customers
  9. 21. an amusement park in which rides, attractions, shows, and buildings revolve around a central theme or group of themes
  10. 23. items of specific interests to travelers, such as natural wonders, man made facilities and structures, entertainment and activities
  11. 25. a person who travels at least 100 miles from home to visit an area for business or pleasure
  12. 26. all the components of the travel industry used to serve the needs and wants of tourists and to attract travelers to a destination
Down
  1. 1. activities planned around specific events or activities in an area
  2. 2. the business of transporting customers to desired locations
  3. 4. a prearranged prepaid journey usually including an initiatory of leisure activities to one or more destinations and a return to the point of origin
  4. 5. person or company that acts as a link between the producer of a product or service and the consumer of that product or service
  5. 7. 20th century trend during which the working and middle classes began traveling in large numbers for leisure purposes
  6. 9. process of building and nurturing ongoing, solid relationships with customers
  7. 11. non resident visitors arrive to the united states
  8. 14. a term used in relating the monetary system used in the european union
  9. 16. the market that a company has identified and toward which marketing efforts are directed
  10. 17. tendencies
  11. 19. the actual use of a product or service
  12. 20. things a person must have to exist, such as food, shelter, and clothing
  13. 22. things that customers desire
  14. 24. buyer of a product or service