Across
- 3. Converts customer emails into actionable service cases
- 7. Mechanism automating repetitive sales tasks
- 9. Tool providing in-depth analysis of sales performance
- 11. Organizes and presents product offerings for easy access
- 12. Manages and allocates service territories efficiently
- 13. Integrates emails into the Sales Cloud for efficient communication tracking
- 14. Analyzes service performance metrics for continuous improvement
Down
- 1. Ensures adherence to agreed-upon service standards
- 2. Organizes and presents service offerings and options
- 4. Records all customer interactions
- 5. Refers to potential customers not yet converted
- 6. Manages and assigns specific sales regions
- 8. Automates routine service-related tasks
- 10. Refers to consumers already engaged with the company