HIC Reception

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Across
  1. 5. Done at the end of every shift, daily
  2. 6. Cash Customers at reception
  3. 8. Countries which cannot be sent to/ a lot of restrictions
  4. 10. App used to call customers and talk with each other online
  5. 12. Global Standard Operating ________
Down
  1. 1. Insurance for Documents
  2. 2. Security Checks
  3. 3. HIC Team Supervisor
  4. 4. Provided by shippers for RTO or DS
  5. 7. DHL _______
  6. 9. Shipment Explorer And Locator
  7. 11. System used to create paperwork for Customers at reception