Across
- 2. ____ to expertise
- 3. Experience fewer than anticipated events of harm
- 4. System used to report patient safety events
- 9. Marks the beginning not the end of an event
- 10. ____with failure is to anticipate risk
- 11. Bouncing back from mistakes
- 12. Can be intentional and unintentional
- 13. Type of failures that often lead to human errors
Down
- 1. A way of understanding how something was created
- 5. Make systems safe
- 6. Get to the ____ Cause
- 7. ___ to operations: focus on front line staff and care processes
- 8. It's all about the ____