CX Crossword

2. Connection point or central hub
4. One of the hardware differences between Titan MIS and Axis is that one has this and the other does not.
7. One way for customers to contact the CX team
10. Act of enabling every egm in the morning
11. Takes cards and tickets, gives money
13. When there is a difference between a meter and an actual
17. When multiple machines share a grand prize
18. Powerful figure or giant in mythology
19. Large prize, especially in gambling
20. Send these if there is a CD before escalating to the Specialists
21. Amount owed to patrons by venue for cardit or tito
22. Guardian or watchful protector but also a name for one of our key systems

1. These are electronic machines, or an application that flows through to reporting
3. These are not to be done during trade or else they may cause transferring issues at the venue
5. One way of referring to our customers
6. Another term for balancing a venue's reports
8. Takes money, sometimes gives money or tickets
9. These global ones require an edit to fix
12. A great journey or the name of a company
14. Imaginary line around which an object rotates, used to be called Metropolis
15. Australian term for slot machines
16. Process done each morning as meters were not able to be gathered automatically - there may be connection issues