Across
- 2. What will self-service option number 3 do?
- 4. What should be our average handle time?
- 5. What should we always try to get from a member?
- 6. How often do GHCEC benefits reload?
- 7. When answering a call an agent should always follow?
- 8. How often do IHPLC benefits reload?
Down
- 1. What is 4th of July?
- 3. What will self-service option number 2 do?