Mobility Device Securement and Customer Service

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Across
  1. 3. operators must always provide
  2. 6. where to start securing a mobility device
  3. 8. what angle should tie down straps come out from the mobility device
  4. 9. what to ask passengers when you arrive at the pick-up location
  5. 10. how to load mobility device on lift
  6. 11. how many tie down go in the rear of a 3 wheel scooter
  7. 12. if operators cannot make contact with the passenger they call dispatch for a
Down
  1. 1. after waiting 5 minutes operators may call dispatch and request a
  2. 2. what to do once the mobility device is in the bus
  3. 4. what is 3 around
  4. 5. what to call in to dispatch after securing mobility device
  5. 7. passengers are required to have