Across
- 4. Performance-goal oriented people emphasize _______ their peers rather than mastery.
- 5. A characteristic of extraversion (hint: an adjective, starts with “a”).
- 7. Type A people are more likely than Type B people to report poor _________ well-being.
- 8. This type of people like such jobs as lab assistants and chemists.
- 10. Giving less time to do a personality test is one way to increase the test’s __________.
- 15. This type of job can promote emotional engagement that facilitates OCB.
- 16. The last stage of the ASA process.
- 18. This type of interview involves the use of multiple interviewers.
- 20. Person-organization fit affects one’s performance mainly through shaping one’s _____________.
- 21. Interviewers might look at this attribute to infer the interviewee’s self-discipline.
- 24. The attrition stage of ASA suggests that people either voluntarily or involuntarily _____ an organization when person-organization fit is absent.
- 26. ____________ citizenship norms refer to the fact that what was once extra-role now becomes people’s in-role expectation.
- 29. Self-____________ closely observe the norm of a situation and adapt their behaviors accordingly.
- 33. One characteristic of neuroticism (hint: an adjective, starts with “w”).
- 34. When proactive people see an _____________, they take it and make something happen with it.
- 36. An evaluative criterion commonly used in interviews. It is a relatively stable characteristic.
- 39. Looking for ____________ is one way to discern whether an employee is a good actor or citizen.
- 40. We _____________ an organization when we think of its culture as its personality.
- 44. Moral licensing occurs when people use the ____ they have earned from good deeds to do bad deeds.
- 45. Research has shown that ________ which had more employees performing OCB earned higher revenue.
- 46. Ingratiation and opinion conformity are examples of ________ management tactics.
- 49. _________ do not believe that they can control their destiny.
- 51. A history of doing this suggests that a candidate is likely to perform OCB upon being hired.
- 52. Research has shown that happy workers are not necessarily ___________ workers.
- 54. High-conscientiousness people are ___________-oriented.
- 55. One reason why taller people enjoy greater career success is that they more easily emerge as _________.
Down
- 1. __________ is a value emphasized by all firms in the construction industry.
- 2. A type of fit that focuses on differences rather than congruence (hint: an adjective).
- 3. Intelligence matters less in jobs without problem-solving ___________.
- 6. _____________ is to collect evidence from multiple sources to reach a conclusion about a job candidate.
- 9. Promoting vicarious learning of OCB is an ________ way of encouraging OCB in the workplace.
- 11. Confirmatory bias means that a person seeks out information to support his/her predictions and ________ information which suggests the otherwise.
- 12. Goals should be specific, difficult, and ________.
- 13. One characteristic of agreeableness (hint: an adjective, starts with “t”).
- 14. Person-job fit is about skills whereas person-occupation fit is about ___________.
- 17. Psychological contracts can promote OCB because employees have a tendency to honor their ___________.
- 19. The effects of conscientiousness on job performance are stronger when job _________ is higher.
- 22. The psychological benefit people find after they have engaged in OCB.
- 23. A characteristic of openness to experience (hint: an adjective, starts with “c”).
- 25. Race and gender represent ________-level differences.
- 27. The major reason why positive leadership and supportive organization can draw employee OCB.
- 28. When people do not fit with others in their surface-level characteristics, they may be socially _______.
- 30. This personality trait determines socialization success.
- 31. When interviewers/recruiters already form a favorable pre-interview impression of a candidate, they might ask more ________-framed questions during the interview, resulting in a favorable post-interview score.
- 32. Making suggestions belongs to a type of OCB that is called ______ virtues.
- 35. A firm’s social capital is its competitive advantage because competitor firms cannot easily _______ it.
- 37. OCB culture emphasizes this value.
- 38. Asking questions in the same ______ is one way to structure an interview.
- 41. A type of nonverbal behavior.
- 42. In a classical experiment, researchers found that forestry workers cut fewer trees than the other group when they were asked to “try their _____”.
- 43. One of the most salient explanations of why smarter people have higher job performance is that they have greater job ______________.
- 47. People need __________ to help, making cross-functional training important.
- 48. A _______ culture exists when the behavioral norm is loud and clear.
- 50. An interview heavily affected by surface-level characteristics of applicants (e.g., gender) is likely to have ______ interview validity.
- 53. There is a high level of person-organization fit if an employee’s values match with the organization’s ___________.