Across
- 2. assumes that consumer prefer product with the best quality
- 5. the full position of a product in the market
- 9. an effective techniques to settle difficulties
- 11. created in the minds of customers
- 12. membership cards
- 13. the way consumers define and perceive the attributes of the product
- 16. a specific group of people or sectors
- 17. essential for overcoming negative reputation or reacting to complaints
- 18. a space where a product would be sold
- 20. analysis the external
- 22. assumes that customer will not buy products uniess it is advertised ang promoted
- 23. a collection of guiding principles and essential beliefs shapes the company
- 28. that affects all companies
- 29. other business offering the same product or service
- 31. quality standards measuring performance and achieving
- 32. predicting the clients problem and addressing them
- 34. large enough to be profitable and worth pursuing
- 37. can you resposes consise clear and helpful
- 38. amount customer pay to purchase a product or avail a service
- 39. important link in the overall customer value delivery system
- 44. it manages and studies metrics data
- 48. organizational buying a precisely exact specifications of the product
- 49. it is the influence of technology towards product and service
- 50. combination of products services or experience satisfy consumer wants
- 54. any group that has an actual or potential interest or impact
- 58. includes advertisements public relations and awareness
- 59. a group of consumer likely to purchase your product
- 61. findings the critical benefits that consumer want
- 64. it promotes product bases on environmental benefits
- 65. it alings a brand with a cause to produce profitable benefit
- 68. a specific measure in terms of size purchasing power
- 69. describes the tactics to achieve the strategic plan
- 71. include elements directly connected to consumer purchase
- 73. putting two comparable goods in the same product class
- 74. targets the organizations goals
- 75. persuading customer to buy an upgraded or more expensive version
- 76. product based
- 77. providing positive customer value consistently exceed
- 78. q company purpose and primary goals clear meaningful
Down
- 1. focused
- 3. milestones to achieve the goals concentrates on specific
- 4. enterprises wait for a customer to raise a question or an issue
- 6. condenses the most relevant problems and opportunity
- 7. concern the natural resources needed as production inputs by the company
- 8. are your customer aware of your actions
- 10. that a business provides to its consumer
- 14. the act of providing assistance and guidance to customer before during and after
- 15. traditional popular and widely used asynchronous method
- 19. markets need to learn how to communicate effectively with different people
- 21. can be reached and served effectively
- 24. boosting cost efficient and increases competitiveness and profitability
- 25. top management,finance research and development purchase operation
- 26. it comprises visual and written communication like blog posts
- 27. it increases live or virtual events where the audience can interact
- 30. set before the start of a business planning process
- 33. knowledge on the consumer and the market is vital in building profitable
- 35. business update their directory list of consumer
- 36. diving the market and groupings individuals into distinct groups based their common
- 40. features that make a brand better than it's competitors
- 41. concept one of the oldest marketing assumes that customerwants available
- 42. locating something relevant to people that rivals have not utilized
- 43. how long will customers wait for their concerns to be resolved
- 45. whole company and all its department are onerted toward profitable
- 46. altering the identification of a company
- 47. it attaracks tourists through social media
- 51. face to face and in person interaction
- 52. how well you able to fix your customer difficulties
- 53. factor that influence consumer to purchase
- 55. customer perceived worth of products compared to potential
- 56. when clients fully trust the brand and constantly choose it over other
- 57. it is a social and managerial process by which individuals and groups obtain
- 60. encouraging customer to spend more by recommending a product
- 62. can your consumer contact you through a channel of their choice
- 63. a sample representation of your ideal
- 66. express what the business aspires to become a future that is achieved
- 67. environment includes gender,age generations groups education level
- 70. helping customer through a collective knowledge base
- 72. focus allows for prediction of market prices and foresee trends