Across
- 5. an effective techniques to settle difficulties
- 7. knowledge on the consumer and the market is vital in building
- 8. factors that influence consumer purchasing power and spending patterns
- 9. buyers and sellers must appect market prices
- 12. quality standards measuring performance and achieving
- 14. analysis the external macro-environment that affects all companies
- 17. consists of people who buy products and services for their own consumption
- 19. organizational buying a precisely exact specifications of the product
- 20. purchased for extraordinary reasons consumer seldom activity look
- 21. it increases live or virtual events where the audience can interact
- 24. it is the influence of technology towards product and service
- 27. providing positive customervalue consistently exceed
- 29. link in the overall customer value delivery system
- 33. the act of providing assistance and guidance to customer before during and after
- 38. the consumer made a choice after evaluating all available options
- 40. assumes that consumer prefer product with the best quality
- 48. whole company and all its department are onerted toward profitable
- 51. traditional, popular and widely used asynchronous method
- 54. actionable pieces of information gathered from a deep analysis on various factors
- 55. assumes that customer will not buy products uniess it is advertised prometed
- 56. how well you able to fix your customer difficulties
- 57. those who are empowered to make the purchase decision
- 58. those who have the money to give for the product
- 59. other business offering the same product or service
Down
- 1. top management,finance research and development purchase operation
- 2. targets the organizations goals
- 3. it promotes product bases on environmental benefits
- 4. product-based
- 6. condenses the most relevant problems and opportunities
- 9. any group that has an actual or potential interest or impact
- 10. the buyers recognizes a problem or a need
- 11. one of the oldest marketing assumes that customer wants available
- 13. purchase less frequency,relatively more expenses and require some amount
- 15. are your customer aware of your actions
- 16. buying with some changes in the required specification
- 18. it manages and studies metrics data
- 22. difficult for consumer to aquire
- 23. it alings a brand with a cause to produce profitable benefit
- 25. these are industrial products that aid in the buyers production or operation
- 26. concern the natural resources needed as production inputs by the company
- 28. persuading customer to buy an upgraded or more expensive version
- 30. those who use the product
- 31. customer- focused
- 32. face to face and in person interaction
- 34. can you resposes consise clear and helpful
- 35. can your consumer contact you through a channel of their choice
- 36. exclusive ownership through legal privilege, command of supply, or concerted action
- 37. includes gender,age generations groups education level
- 39. predicting the clients problem and addressing them
- 41. describes the tactics to achieve the strategic plan
- 42. business update their directory list of consumer
- 43. enterprises wait for a customer to raise a question or an issue
- 44. how long will customers wait for their concerns to be resolved
- 45. helping customer through a collective knowledge base
- 46. when clients fully trust the brand and constantly choose it over other
- 47. it comprises visual and written communication like blog posts
- 49. a specific group of people or sectors that a business wants to serve
- 50. customer perceived worth of products compared to potential
- 52. marketing it attaracks tourists through social media
- 53. those who start the buying process