Cross words puzzle (Marketing)

2. findings the critical benefits that consumer want
3. cost efficient and increases competitiveness and profitability
5. it when the company regularly contacts its customer for feedback
8. focus allows for prediction of market prices and foresee trends
10. it when salesperson contacts customers after sales ensure that the customer is satisfied
11. large enough to be profitable and worth pursuing
12. diving the market and groupings individuals into distinct groups based their common
13. created in the minds of customers
15. it happens when a salesperson encourages customers who bought the product to contact
17. locating something relevant to people that rivals have not utilized
19. putting two comparable goods in the same product class
22. the feeling of regret that customers get when cost of a product is not worth
23. it when company continuously interacts with its customers to improve overall performance

1. narrowing the market scope to a manageble group to establish and build quality
4. how customer view a companys entire personality
6. for overcoming negative reputation or reacting to complaints
7. the way consumers define and perceive the attributes of the product
8. when customer frequently purchase a trusted brand
9. it is when a salesperson approach a customer to sell the product or service
14. a specific measure in terms of size purchasing power
16. proposition the full position of a product in the market
18. can be reached and served effectively
20. altering the identification of a company
21. include elements directly connected to consumer purchase