Quality Week Crossword Puzzle 2

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Across
  1. 2. Tool to identify cause and effect (2 words)
  2. 4. Outcomes of organizational activities
  3. 6. Assessment to ensure compliance with standards
  4. 8. Official recognition of standard compliance
  5. 12. Results, approach, deployment, assessment, refinement
  6. 13. Adherence to moral and ethical principles, ensuring trustworthiness and reliability.
  7. 14. Smooth progression of production steps.
  8. 16. Steps to eliminate cause non conformities (2 words)
  9. 18. Individuals or groups affected by an organization.
  10. 19. Expert leading Six Sigma projects (2 words)
  11. 20. Factors facilitating high performance
  12. 21. Japanese term for continuous improvement
Down
  1. 1. Groups discussing and solving quality issues (2 words)
  2. 3. Written records of processes and standards.
  3. 5. Identifying underlying causes of problems(3 words)
  4. 7. Visual representation of a process (2 words)
  5. 9. Failure to meet standards or specifications
  6. 10. The quality of being uniform or unchanging over time.
  7. 11. Non-value-adding activities.
  8. 15. Gaining knowledge and skills.
  9. 16. Total time to complete a process (2 words)
  10. 17. The process of assessing the quality or performance of something.