Across
- 1. An appraisal tool that involves rating the frequency of specific behaviors as part of a performance evaluation. Use the acronym.
- 4. Based on Griffin et al.’s model of positive work role behavior, what is the work role behavioral dimension that indicates employees’ ways to cope with and support any changes that might happen at work.
- 6. According to goal setting theory, this acronym represents the criteria that makes performance goals effective.
- 7. Personnel development method (often offered to leaders and managers)that plays a strong role in the context of agile management; rather than monitoring personnel.
- 10. What is the term used when referring to a performance distribution based on the 20:80 principle, indicating that only a few employees contribute strongly to firm performance.
Down
- 2. An agile framework for team collaboration mainly used in software development; it highlights an incremental and iterative process to develop products.
- 3. Essential type of communication provided by leaders to support employee development and, at the same time, a key moderator in the goal setting theory.
- 4. What kind of performance feedback is expressed by this feedback?: “You handle customer queries very professionally. To enhance effectiveness, try using more open-ended questions to better understand their needs and expectations.”
- 5. Methodology adopted by HR for flexible and iterative approaches
- 6. A small team in an agile structure that operates autonomously, consists of employees with different skill sets and functions, and focuses on specific customer needs.
- 8. A type of performance appraisal that uses specific behavioral examples linked to performance ratings. Use the acronym.
- 9. This type of training is crucial for the effective use of performance appraisal tools; can be offered to leaders/managers. Use the acronym.