Across
- 5. Removing the customer's goods from containers and placing them on a flat surface, as well as the disposal of such containers and packing materials.
- 6. Subsidiary of Unigroup that provides transportation of goods and other services for people who are moving. Unigroup bought the company in 1995. Sister company of United and active competitor.
- 7. Hourly labor charge for performing requested services for services without published rates.
- 11. Estimating less weight than is actually to be moved.
- 14. Cartons/totes packed by the customer for moving.
- 18. Company responsible for freight charges for the relocation of employees or its own goods. Most have a contract in place, with set rates and discounts for transportation and services.
- 19. Protecting individual items either by placing them in cardboard boxes or by securing them in bundles or packages with wrapping material.
- 22. Abbreviation for Household Goods - Personal goods or property used in a home.
- 23. Move having its points of origin and destination within the boundaries of one state (generally OVER 50 miles).
- 24. Independent contractor who meets legal requirements as owner of a tractor and operationally leases his equipment and services to the Vanline or an agent in accordance with DOT regulations.
- 27. Part of the estimate listing items to be shipped and their respective volumes. Same as "Table of measurements".
- 29. This is the small moves program. A small move is often compared to moves that are the size of a 1 to 2 room apartment.
- 32. Estimating more weight than there actually is to be moved.
- 33. Approximation of moving costs determined by an agent's survey of a shipment, listing the cubic volume of each item multiplied by cube weight, combined with the distance traveled and any requested or required services.
- 34. Specialized trailer constructed to haul household goods and other cargo.
- 35. The agent that accepts the order for the customer's move and registers it with the van line. Also known as "booker".
Down
- 1. A customer paying for their own move. Also known as COD.
- 2. Person who communicates assignments to van operators.
- 3. A detailed descriptive list of the items in the shipment and their condition before the van is loaded.
- 4. Hundredweight rates that apply based on the weight of the shipment when the carrier is requested by the customer to pack the complete shipment. These rates include cartons and packing labor.
- 8. Used on inventory to identify cartons that have been supplied and packed by a United or Mayflower van operator or agent.
- 9. Move between a point in one state and a point in another state. Crossing state lines.
- 10. Cubic content (volume) of cartons, other containers, or items.
- 12. Parent company of United Van Lines, Mayflower Transit.
- 13. Works for the booking agent and serves as the customer's single point of contact, coordinating the details of the move from beginning to end and keeping the customer informed of the status of the move.
- 15. Move Move within a geographical area, like a town or district (generally LESS than 50 miles).
- 16. Abbreviation for "per 100 pounds of specified weight". Per hundred weight.
- 17. Large container or carton used primarily to contain, protect and ship dishes and/or other fragile items.
- 20. Type of survey taken- with the customer walking through their home and showing rooms and items on their phone/mobile device.
- 21. Used if the assigned over the road van is unable to make a normal pickup or delivery because of physical constraints (extremely narrow road, inadequate parking area for the truck, weak bridge, etc.) This term, is the use of a secondary, smaller vehicle to complete the pickup or delivery.
- 25. Summer busy season for movers (usually May 15 through September 1)
- 26. The agent designated in the origin area to be available for preliminary readying of the shipment and or to provide information regarding the customer's move.
- 28. The agent designated in the destination area to be available to assist or provide info regarding the shipment to the customer or van operator.
- 29. Collective term for a group of items to be transported.
- 30. Heavy, quilted protective covering for furniture.
- 31. Longest operating subsidiary of Unigroup, Inc. that provides transportation of goods and services for people who are moving. All participating agencies are independently owned businesses that affiliate with --- for centralized service.