Module 2: The Psychology of Testing

2. A technique ensuring that software meets industry regulations.
4. The state of being too confident in one’s knowledge, leading to errors.
6. Detailed documentation describing a software defect.
7. The separation between developers and testers to avoid conflicts.
9. The psychological factor where a person’s cognitive resources are overwhelmed.
10. The act of locating and documenting issues in software.
11. The ability to understand another person's emotions and perspective.
12. The psychological factor that affects perception in testing.
14. Objectivity in assessing software quality.
16. The process of continuously improving communication skills.
20. The type of testing performed by a team separate from development to ensure impartiality.
21. The collaborative process of developers and testers working together to improve quality.

1. The process of evaluating and verifying that software does what it is supposed to do.
3. The bias where people favor information that confirms their preexisting beliefs.
5. The practice of using automated scripts to execute tests.
8. The act of running tests without predefined scripts to explore the software.
13. The end result of effective testing and communication, ensuring customer satisfaction.
15. Another term for mistakes in software.
17. The role responsible for identifying defects and ensuring software quality.
18. Ensures a high degree of independence in testing, often outsourced.
19. The role responsible for writing and maintaining application code.