Paws, Phones, and Patience

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Across
  1. 3. always use a friendly__
  2. 4. always stay___when under pressure
  3. 5. first to greet clients
  4. 7. man's best friend
Down
  1. 1. required for a procedure
  2. 2. csr tool for helping emotions
  3. 6. form clients sign at drop-off