Returns and Exchanges

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Across
  1. 4. A mistake made at the factory. (2 words)
  2. 7. Has damage marks or lines.
  3. 11. Not finished.
  4. 12. To put parts together.
  5. 15. You can’t get your money back. (2 words)
  6. 17. Has something wrong.
  7. 18. Money back.
  8. 20. When something is not there when it should be.
  9. 21. Can be traded for another one.
  10. 22. To make a small change.
Down
  1. 1. Still protected by a guarantee. (2 words)
  2. 2. You can take it back to the store.
  3. 3. A hard choice.
  4. 5. Not happy with something.
  5. 6. To get a new one.
  6. 8. Ripped.
  7. 9. To build or assemble something. (2 words)
  8. 10. The bottom edge of clothes.
  9. 13. The sewing on clothes.
  10. 14. Not working.
  11. 16. Feeling upset or annoyed.
  12. 19. Hurt or harmed.