Across
- 3. Ensures rules and regulations are followed
- 7. Spreadsheet program widely used at work
- 9. Used to access websites
- 12. Famous software company from Redmond
- 14. Smart device used for calls and apps
- 16. Apple’s desktop operating system
- 17. Framework for managing IT services
- 18. Popular platform for virtual meetings
- 19. Used to describe a user issue or requirement
Down
- 1. Created when a user reports an IT issue
- 2. Used to manage software licenses and contracts
- 4. Department responsible for technology
- 5. Place where files are stored online
- 6. Manages company devices like phones and laptops
- 8. Common work device, especially for mobile employees
- 10. Abbreviation for a type of AI model
- 11. Tool to manage customer interactions
- 13. Software model delivered via the internet
- 15. Popular Microsoft app for business emails